We take great care when dealing with customer data, and we never share any customer data with any unnecessary 3rd party data processors.
We will never ask for any data/information from you that we do not need. If we require any additional information from you we will always explain why we need it and it will always be to help us provide the best service to you.
What do we do with your data?
All customer info is synced across to Sage for accounting purposes. It is not synced anywhere else. Data is stored in Sage for the required amount of time to satisfy HMRC.
Any contact form that is sent in via our website is emailed to our sales team, and are only kept if there is a legitimate reason for keeping them in our inboxes.
If you send in a CV your information will be viewed and the email may be left in our email archive in case we need someone with your skill set in future. By sending your CV you are showing a legitimate interest in working for us.
Accessing your data
If you wish to receive a copy of the data we hold on you, please send an email to [email protected] and we will reply within one calendar month with a copy of your data.
Amending your data
If you wish to change any of the information we hold on you, please email changes required to [email protected] and we will action the change as soon as possible. Your request will not take longer than one calendar month to complete.
Deleting your data
If you wish to have all data we hold on your deleted, please send an email to [email protected] and we will ensure all data relating to you is deleted within one calendar month.
Withdrawing consent to our Newsletter
If you receive our newsletter and wish to unsubscribe, you can email [email protected]. You will be removed instantly.
Cookies
We use cookies on this website to track visitor behaviour, to help improve the security of our website. The cookies are placed on the site by Google Analytics.
You can learn more about Google’s cookies, here: https://www.google.com/policies/privacy/
You can learn how to manage the cookies your web browser uses, by following the link relevant to you below;
- https://support.google.com/chrome/answer/95647?hl=en (Chrome);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
- http://www.opera.com/help/tutorials/security/cookies/ (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/kb/PH21411 (Safari); and
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Our details
This website is owned and operated by Kleers Products Ltd
We are a registered Ltd company in England and Wales with company number 07074581.
You can contact us via;
- Post – Kleer House, New Road, Sheerness, Kent, ME12 1NB
- Email – [email protected]
Data protection officer
Our data protection officer is Rob Barnes.
You can email him on: [email protected]
SMS Policy
Messaging Terms & Conditions
Kent Models | Kleer House, Windsor Ind Estate New Road Sheerness Kent GB ME12 1NB
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Kent Models . Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Kent Models . Kent Models reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Kent Models also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Kent Models again, just sign up as you did the first time and Kent Models will start sending messages to you again.
Info
For support regarding our services, email us at [email protected] or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Kent Models , you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our https://www.kentmodels.co.uk/privacy-policy/.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
Changes to this document
This document was created on the 24th of April 2018 by our appointed DPO (Data Protection Officer)
We may change this document in future but we will ensure we note down the changes in a changelog below.